Job TitleJoin Envoy Air where you will be part of a team committed to providing outstanding service.Job DescriptionWe offer amazing employee flight privileges within the American Airlines global network, training and development programs to take your career to the next level, and comprehensive health and life benefits (subject to location).ResponsibilitiesWe are looking for people who can:Greet, direct, and assist passengersProvide public announcementsEnsure passenger compliance with all safety requirements and federal regulationsEnsure the safety and comfort of our passengersDemonstrate leadership, confidence, and professionalism while handling various kinds of situations including passenger inquiries, operational changes, and emergenciesProvide clear and calm instructions during an emergency; be prepared to rapidly evacuate passengers from an aircraftAssist passengers with special needs, including unaccompanied minorsEffectively diffuse challenging situations involving disorderly, intoxicated, and irate passengersCare for and assist ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulationsCarry out duties in confined spaces of aircraft aisles and galleysAdapt to frequent changes in the work environment such as flight schedules, variable weather, and environmental conditionsComplete all responsibilities in a timely manner contributing to the collective effort of on-time departures and arrivalsQualificationsPosition Requirements:Minimum Age: 18High school diploma or GED equivalentHeight between 5'0 and 6'0 (without shoes)Must be able to fit into a jump seat harness and seat belt without modification in any mannerMust possess a valid passport with the legal right to travel unrestricted to and from all countries served by EnvoyMust meet all requirements to enter and exit Canada which include no criminal history within the last five (5) yearsDemonstrated ability to communicate clearly and effectivelyWilling and able to work a variety of shifts including days, nights, weekends, holidays and trips lasting up to four (4) consecutive overnightsAbility to push, pull, twist, turn and lift equipment, carts and doors of various weightsMust maintain a well-groomed, professional appearance and comply with all uniform standardsPossess the legal right to work in the United StatesAbility to read, write, fluently speak and understand the English languageAccess to reliable high speed internet and computer or device capable of downloading Microsoft Office SuiteMust possess basic knowledge of MS Teams and internet browsing.Position Preferences:One (1) year hospitality experience in hotel, restaurant, or retail industriesPrevious work experience in positions that required face-to-face, public contactCollege degreeAdditional Position Details:Tattoos/body art of any kind may not be visible while in company issued uniform or while attending company sponsored trainingBody piercings are limited to single ear piercings; body piercings of any kind including tongue, nose, eyebrow, or facial piercings may not be visible at any timeNo extreme hair or nail colors or stylesAll forms of government issued identification must contain the same first and last name that appears on the passportMust be willing and able to attend training in Dallas/Fort Worth, TX; portions of training will be unpaidUpon completion of training, must be willing and able to immediately relocate without any reimbursement to an assigned Flight Attendant crew base (Chicago, IL; Dallas/Fort Worth, TX; Miami, FL; Phoenix, AZ)Crew bases are awarded in order of seniority and dependent upon operational needsWages are governed by the contract agreed upon between Envoy and the Association of Flight Attendants (AFA)Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicableMust be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicableFederal law requires Envoy to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive positionEnvoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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